Terms and Conditions

Last Updated: [2026-1-25]

Welcome to Allbuy. These Terms and Conditions ("Terms") govern your access to and use of our website, services, and products.

By accessing or using our website, placing an order, or opting into our marketing communications, you agree to be bound by these Terms.

1. General Information

This website is operated by HongKong CartX Technology Co., Limited ("Allbuy", "we", "us", or "our").

By using our website and services, you agree to comply with these Terms and all applicable laws and regulations.

2. Eligibility

You must be at least 16 years old to use this website. By using our services, you represent and warrant that you meet this requirement.

3. Use of the Website

You agree not to:

  • Use the website for any unlawful purpose
  • Violate any applicable laws or regulations
  • Interfere with or disrupt the security or functionality of the website
  • Attempt to gain unauthorized access to our systems

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Orders and Payments

Order Acceptance

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our sole discretion.

Pricing

Prices are subject to change without notice. We are not responsible for typographical errors or inaccuracies.

Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards (via Stripe)
  • PayPal
  • Cash on Delivery (COD), where available

You agree to provide accurate and complete billing and payment information.

5. Shipping and Delivery

We aim to process and ship orders in a timely manner. However:

  • Delivery times are estimates and not guaranteed
  • Delays may occur due to logistics providers, customs clearance, or external factors
  • We are not responsible for shipping delays outside our control

Risk of loss and title for products pass to you upon delivery.

6. Returns and Refunds

We offer returns and refunds in accordance with our Return Policy:

  • Items may be returned within a specified period (e.g., 30 days after delivery)
  • Items must be unused, unwashed, and in original condition
  • Certain categories (e.g., intimate items, final sale products) may not be eligible

Refunds are issued after inspection of returned items.

Please refer to our full Return Policy for details.

7. Marketing Communications (Email & SMS)

By providing your email address and/or phone number through our website (including account registration, checkout, or subscription forms), you expressly consent to receive marketing and transactional communications from Allbuy.

Email (EDM)

You may receive promotional emails. You can unsubscribe at any time by clicking the "unsubscribe" link included in our emails.

SMS Messaging

By opting into SMS marketing, you agree to receive recurring automated promotional and personalized marketing text messages from Allbuy.

  • Message frequency may vary
  • Message and data rates may apply
  • You may opt out at any time by replying STOP
  • For assistance, reply HELP or contact us

Consent to receive marketing messages is not a condition of purchase.

For more details, please review our SMS Terms of Service.

8. Intellectual Property

All content on this website, including but not limited to text, images, graphics, logos, and designs, is the property of Allbuy or its licensors and is protected by applicable intellectual property laws.

Unauthorized use is strictly prohibited.

9. Limitation of Liability

To the fullest extent permitted by applicable law:

  • Allbuy shall not be liable for any indirect, incidental, or consequential damages
  • Our total liability shall not exceed the amount paid by you for the relevant product or service

10. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Hong Kong.

If you access our services from other jurisdictions, you are responsible for compliance with local laws. Certain consumer protection rights may apply under the laws of your country of residence.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting.

Your continued use of the website constitutes acceptance of the updated Terms.

12. Contact Information

If you have any questions regarding these Terms, please contact us:

📧 service@allbuy.com