Terms and Conditions

Terms and Conditions

Last Updated: 2026-1-25

Welcome to Allbuy. These Terms and Conditions ("Terms") govern your access to and use of our website, services, and products. By accessing or using our website, placing an order, or opting into our marketing communications, you agree to be bound by these Terms.

1. General Information

This website is operated by HongKong CartX Technology Co., Limited ("Allbuy", "we", "us", or "our"). By using our website and services, you agree to comply with these Terms and all applicable laws and regulations.

2. Eligibility

You must be at least 16 years old to use this website. By using our services, you represent and warrant that you meet this requirement.

3. Use of the Website

You agree not to:

  • Use the website for any unlawful purpose
  • Violate any applicable laws or regulations
  • Interfere with or disrupt the security or functionality of the website
  • Attempt to gain unauthorized access to our systems

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Orders and Payments

Order Acceptance All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our sole discretion.

Pricing Prices are subject to change without notice. We are not responsible for typographical errors or inaccuracies.

Payment Methods We accept the following payment methods:

  • Credit/Debit Cards (via Stripe)
  • PayPal
  • Cash on Delivery (COD), where available

You agree to provide accurate and complete billing and payment information.

5. Shipping and Delivery

We aim to process and ship orders in a timely manner. However:

  • Delivery times are estimates and not guaranteed
  • Delays may occur due to logistics providers, customs clearance, or external factors
  • We are not responsible for shipping delays outside our control

Risk of loss and title for products pass to you upon delivery.

6. Returns and Refunds

We offer returns and refunds in accordance with our Return Policy:

  • Items may be returned within a specified period (e.g., 30 days after delivery)
  • Items must be unused, unwashed, and in original condition
  • Certain categories (e.g., intimate items, final sale products) may not be eligible

Refunds are issued after inspection of returned items. Please refer to our full Return Policy for details.

7. Marketing Communications

7.1 Email

By providing your email address through our website (including account registration, checkout, or subscription forms), you may opt in to receive promotional emails from Allbuy. You can unsubscribe at any time by clicking the "Unsubscribe" link in any of our emails. Consent to receive email marketing is not a condition of purchase.

7.2 SMS Text Messaging Program

Allbuy operates a recurring SMS text messaging program. By affirmatively opting in to our SMS program (for example, by checking the opt-in box on our website), you agree to receive recurring automated promotional text messages from Allbuy, including shopping cart reminders and promotional offers, sent to the mobile number you provided.

Program Details:

  • Message program includes shopping cart reminders and promotional offers from Allbuy
  • Message frequency may vary based on your activity
  • Message and data rates may apply
  • Consent to receive SMS messages is not a condition of purchase

How to Opt Out: Reply STOP to any message to cancel. After opting out, you will receive a one-time confirmation message and no further messages will be sent.

How to Get Help: Reply HELP to any message for assistance, or contact our customer support team at:

Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages.

Privacy: Your information will be handled in accordance with our Privacy Policy at https://www.allbuy.com/pages/privacy-policy

8. Intellectual Property

All content on this website, including but not limited to text, images, graphics, logos, and designs, is the property of Allbuy or its licensors and is protected by applicable intellectual property laws. Unauthorized use is strictly prohibited.

9. Limitation of Liability

To the fullest extent permitted by applicable law:

  • Allbuy shall not be liable for any indirect, incidental, or consequential damages
  • Our total liability shall not exceed the amount paid by you for the relevant product or service

10. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Hong Kong. If you access our services from other jurisdictions, you are responsible for compliance with local laws. Certain consumer protection rights may apply under the laws of your country of residence.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the website constitutes acceptance of the updated Terms.

12. Contact Information

If you have any questions regarding these Terms, please contact us: 📧 service@allbuy.com